Frequently Asked Questions

Q: Is VoxTour free to use?

A: Yes, VoxTour.ai offers a free experience that allows you to explore cities and listen to many audio stories at no cost.

With the free version, you can:

• Browse cities and available tours
• Preview points of interest (POIs)
• Listen to many audio stories
• Use Smart Exploration Tools such as Navigator and Frame
• Save progress and favorites after signing in

Some premium or partner-created tours may require a purchase or subscription if they are marked as paid content.

💡 Tip:
You can explore cities and preview tours before signing in. An account is only required when you want to start listening to audio or save your progress.

Q: Do I need to create an account to use VoxTour?

A: No, you do not need to create an account to explore VoxTour.ai. You can browse cities, view tours, and preview points of interest without signing in.

However, an account is required if you want to:

• Start listening to audio stories
• Save your progress
• Add tours and places to your favorites
• Access your content across multiple devices

Creating an account is quick and free.

💡 Tip:
You can explore cities and preview tours before signing in. Sign in is only required when you want to start listening or save your activity.

Q: Can I use VoxTour before traveling to a city?

A: Yes, you can use VoxTour.ai before arriving at your destination. You can explore cities, browse available tours, and preview points of interest from anywhere.

Before traveling, you can:

• Search and explore destinations
• Preview tour routes and stops
• Read descriptions of points of interest
• Choose preferred tours in advance
• Plan your travel itinerary

However, some features such as Navigator require you to be physically near locations to automatically trigger stories.

💡 Tip:
Planning tours before your trip helps you save time and create a better travel experience once you arrive.

Q: How do I start a tour in VoxTour?

A: Starting a tour in VoxTour.ai is simple and flexible. Follow these steps:

1. Search for a city or destination
2. Select a tour from the available list
3. Open the tour page
4. Tap or click Start Tour
5. Choose a stop and tap Visit to begin listening

You can start from any stop and explore tours in any order.

💡 Tip:
For a detailed, step-by-step explanation, please visit the User Guide section

Q: Why doesn’t the tour start automatically?

A: In VoxTour.ai, tours are designed to give you full flexibility. Opening a tour does not start audio automatically because you can choose where and how to begin listening.

To start listening, you need to:

1. Open the tour page
2. Select a stop from the list
3. Tap or click Visit
4. The audio player will open and the story will begin

This allows you to start from any stop and explore tours in any order.

💡 Tip:
For a detailed, step-by-step explanation, please visit the User Guide section

Q: Can I start a tour from any stop?

A: Yes, VoxTour.ai allows you to start a tour from any stop. Tours are designed to be flexible, so you can listen in any order based on your location or preferences.

To start from any stop:

1. Open the tour page
2. Browse the list of stops
3. Tap or click Visit next to the stop you want
4. The audio story for that location will begin

This makes it easy to join a tour even if you are already near a specific location.

💡 Tip:
For a detailed, step-by-step explanation, please visit the User Guide section.

Q: Can I listen to VoxTour offline?

A: Yes. You can listen to VoxTour tours offline if you open the tour while you still have an internet connection. The tour is then cached on your phone.

The last opened tour is saved on your device for up to one month.

A minimal internet connection may still be required for certain features, but even a free eSIM or basic mobile data is usually sufficient.

Q: How do I change the language?

A: You can change the language of the entire VoxTour.ai application in the Settings menu.

To change the application language:

1. Open your profile menu
2. Go to Settings
3. Select Language
4. Choose your preferred language

You can also change the language of a specific tour or point of interest (POI) while viewing tour details or a POI page by selecting the available audio language.

💡 Tip:
For a detailed, step-by-step explanation, please visit the User Guide section.

Q: Why can’t I see some tours in my city?

A: VoxTour.ai is constantly expanding, but tours may not yet be available in every city or location.

If you cannot find tours in your city, it may mean:

• Tours have not been created for that destination yet
• Tours are still being prepared or updated
• The destination currently has limited content available

If you would like a tour in your city, you can contact us at contact@voxtour.ai, and we will create a tour for you for free.

💡 Tip:
You can also explore nearby cities or use Smart Exploration Tools to discover individual points of interest.