Privacy Policy for Voxtour.ai
Last Updated: 23 Oct 2023
1. Introduction
Welcome to Voxtour.ai, an online service dedicated to providing tailored audio tours and immersive experiences. At Voxtour.ai, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains in detail how we collect, use, and safeguard your data when you use our website and services.
2. Information We Collect
We collect two types of information:
a. Personal Information: When you register for an account or use our services, we may collect personal information, such as your name, email address, physical address, phone number, travel preferences, and payment details. You provide this information voluntarily when you create an account, make a reservation, or interact with our support team.
b. Non-Personal Information: We may automatically collect non-personal information, including your IP address, browser type, device information, operating system, referral source, and usage data, such as the pages you visit, the time spent on our website, and the actions you take. This information helps us improve our services and better understand user preferences. We may also use cookies and similar tracking technologies to collect this data.
3. How We Use Your Information
We use your information for the following purposes:
a. Providing Services: We use your personal information to deliver audio tours, process payments, and offer a personalized user experience, including tailored tour recommendations based on your interests.
b. Improving Services: Non-personal information helps us analyze user behavior and preferences, enabling us to enhance our services, tailor content, and offer a better user experience.
c. Communication: We may send you important service updates, announcements, and newsletters via the contact information you provide. You can choose to opt-out of marketing communications at any time.
4. Sharing Your Information
We do not share your personal information with third parties, except in the following circumstances:
a. Consent: We may share your information with third parties when you provide explicit consent, such as booking a tour or authorizing payment.
b. Legal Obligations: We may share information as required by law, to protect our rights, or to comply with legal processes, including responding to court orders or legal requests.
c. Service Providers: We may engage third-party service providers to assist us in delivering our services, including payment processing, website hosting, and customer support. These providers have access to your information only to perform specific tasks on our behalf, and they are contractually obligated to protect and secure your data.
5. Data Security
We take security seriously. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, regular security audits, and employee training. However, no method of transmission or storage is entirely secure, and we cannot guarantee the absolute security of your data.
6. Cookies and Tracking
Voxtour.ai may use cookies and similar technologies to enhance your user experience. Cookies are small text files stored on your device that track your online activity and preferences. In case cookies are used, you can manage cookie preferences through your browser settings and opt-out of tracking technologies.
7. Children’s Privacy
Voxtour.ai is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with their information, please contact us, and we will promptly delete the data.
8. Your Choices
You have the right to access, correct, update, or delete your personal information. You may also opt-out of receiving our communications, including newsletters and marketing updates. You can manage your communication preferences by adjusting your settings in your user account or contacting our support team.
9. Changes to this Privacy Policy
We may update this Privacy Policy as our services evolve or to comply with legal requirements. You will be notified of any material changes, and the updated policy will be posted on our website. Please review this policy periodically to stay informed of our data practices.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us, and our dedicated support team will be happy to assist you.
11. Consent
By using Voxtour.ai, you consent to this Privacy Policy and the processing of your information as described herein.